SHOP POLICY
All my items are lovingly hand painted and hand crafted by me. This means there can be some differences between the pictures and the actual item. I try hard to keep these differences limited. The handmade nature of my items ensures you are receiving one of a kind functional collectible art works.
I'm an email-friendly person. So don’t hesitate to write if you have any questions or requests or just want to say hello! It will put a smile to my face!
Payment:I accept PayPal. Payment expected at time of purchase or receipt of revised invoice (if requested).
You do not need to have an account with PayPal! Find out more about PayPal see the How PayPal Works on the right side of this page. PayPal also gives you an option to pay monthly.
FOR THOSE WHO DON'T HAVE A PAYPAL ACCOUNT:
Just click the Buy Now button and pay with your credit card or debit card!
Payment made through PayPal:
Shipping Policy
Your purchase is safely packed and shipped via USPS Mail or Priority Mail. Orders will ship via United Stated Postal Service (USPS). In case you need something urgently, please let me know after your purchase.
SHIPPING OPTIONS: $9.00 flat-rate per order. US addresses only.
(Please note large art and painted furniture/furnishings)Additional shipping charges added to the price of work.
For shipping to Alaska, Hawaii and international destinations, additional fees apply.
I DO SHIP INTERNATIONALLY: The international orders are shipped via First-Class Mail® International Package, which is the cheapest option but DOES NOT provide tracking or insurance. Please contact me so I can update the shipping cost accordingly for your order.
****** I pack my items with extra care to make sure a safe and sound transit. I am NOT responsible for lost or damaged packages due to mishandling by the post office. You can place a claim with USPS directly.*******
DELIVERY ADDRESS:
PayPal seller protection policy, only allows shipping to the address provided by the PayPal account and is verified by PayPal. Please be sure that the provided address is correct or contact me if there is an error. Items returned to me due to an incorrect address will require repayment of the shipping costs in order to have them re-sent.
I do not include any receipts or invoices.
I am not responsible for customs or taxes some countries may have.
REFUNDS:
Please note that colors may vary slightly on different computer monitors which is beyond my control.
Please read the descriptions carefully, I have a no return policy but want you to be thrilled with your shopping experience at Laurie Rohner Studio so contact me, I want to help. Exchanges can be made if you are disappointed with your purchase. I do accept returns when there was a mistake on my part. Due to the custom one of a kind work I cannot exchange an item for the same. Shipping is non-refundable and buyers are responsible for all shipping costs.
When shipped via USPS you can issue the claim directly with USPS. You will need a photo of damages and a receipt of purchase, print your online order. I find this can be quicker but contact me for any help.
All items are carefully packaged to prevent breakage. However, if an item reaches you in a damaged condition, I will gladly exchange it for a replacement for a similar item of equal value. I do require photographs of the damaged item. The buyer is responsible for re-shipping a new item.
ALL INTERNATIONAL ORDERS ARE FINAL.
Please contact Laurie Rohner at Laurie Rohner Studio. Call: 336.258.2597 or use contact form promptly so that your concerns may be addressed as soon as possible. I want you to be happy with your purchase and enjoy my work!
ADDITIONAL POLICIES:
GIFTS If you're buying a gift for someone please keep in mind I wrap all my work in brown craft paper at no additional cost. If you would like a gift card enclosed with a message I am glad to do this, just let me know in the 'message to seller' when you check out. I can also ship direct to your gift recipient & add a little note so please write the message you want to be included in the 'message to seller' when you check out. You can also just email me the request at [email protected].
CUSTOM ORDERS
I love doing custom orders, at the present time I am accepting custom orders if I can fit them into my schedule.
Please contact me with your requests. Special orders are priced accordingly and cannot be returned or exchanged.
I can custom paint and custom make almost anything. If you saw something but it sold let me know. Contact me if you have any questions.
FEEDBACK I read all my feedback and would love some from you when you receive the item. This will assure me of receipt and your happiness. Many thanks. I always worry about my items when they are in the post so it would be nice to know if the package has reached you.
NOTE
My home and studio are smoke free environments.
I do have a Standard Poodle which loves to watch me work but Poodles are non-shedding and allergy free.
Thank you for visiting my studio and fairy shop.
Sellers Information:
Visit my WEB SITES:
http://laurierohner.com
http://whitefieldstudio.com
http://betweentheweeds.com
Laurie Rohner retains all copyrights on images.
Copyrights are not transferable with sale.
I'm an email-friendly person. So don’t hesitate to write if you have any questions or requests or just want to say hello! It will put a smile to my face!
Payment:I accept PayPal. Payment expected at time of purchase or receipt of revised invoice (if requested).
You do not need to have an account with PayPal! Find out more about PayPal see the How PayPal Works on the right side of this page. PayPal also gives you an option to pay monthly.
FOR THOSE WHO DON'T HAVE A PAYPAL ACCOUNT:
Just click the Buy Now button and pay with your credit card or debit card!
Payment made through PayPal:
- Payments are processed through PayPal in U.S. dollars.
- A PayPal account is not necessary to process your payment.
- Simply use a major credit card at checkout.
- Custom orders can be paid through PayPal invoice.
Shipping Policy
Your purchase is safely packed and shipped via USPS Mail or Priority Mail. Orders will ship via United Stated Postal Service (USPS). In case you need something urgently, please let me know after your purchase.
- I ship orders within 24 to 36 hours of receiving confirmation from PayPal.
- I ship USPS Priority or First Class Mail.
- All my work is carefully wrapped in brown wrap ready to be give as a gift.
- If your order is "ready to ship" I'll mail it out within 24 hours.
- If it's "made-to-order" I'll have to charge expedited production fee of extra $15 plus Express shipping cost (if needed).
SHIPPING OPTIONS: $9.00 flat-rate per order. US addresses only.
(Please note large art and painted furniture/furnishings)Additional shipping charges added to the price of work.
For shipping to Alaska, Hawaii and international destinations, additional fees apply.
- Shipping and handling charges for the 48 lower states orders only.
- Orders outside the USA will not ship until the shipping charges are paid.
- All US domestic packages are shipped via Priority Mail or First Class Mail. If you would prefer another carrier please ask before ordering so I can make the changes.The shipping charges cover the shipping and handling costs of the item.
I DO SHIP INTERNATIONALLY: The international orders are shipped via First-Class Mail® International Package, which is the cheapest option but DOES NOT provide tracking or insurance. Please contact me so I can update the shipping cost accordingly for your order.
****** I pack my items with extra care to make sure a safe and sound transit. I am NOT responsible for lost or damaged packages due to mishandling by the post office. You can place a claim with USPS directly.*******
DELIVERY ADDRESS:
PayPal seller protection policy, only allows shipping to the address provided by the PayPal account and is verified by PayPal. Please be sure that the provided address is correct or contact me if there is an error. Items returned to me due to an incorrect address will require repayment of the shipping costs in order to have them re-sent.
I do not include any receipts or invoices.
I am not responsible for customs or taxes some countries may have.
REFUNDS:
Please note that colors may vary slightly on different computer monitors which is beyond my control.
Please read the descriptions carefully, I have a no return policy but want you to be thrilled with your shopping experience at Laurie Rohner Studio so contact me, I want to help. Exchanges can be made if you are disappointed with your purchase. I do accept returns when there was a mistake on my part. Due to the custom one of a kind work I cannot exchange an item for the same. Shipping is non-refundable and buyers are responsible for all shipping costs.
When shipped via USPS you can issue the claim directly with USPS. You will need a photo of damages and a receipt of purchase, print your online order. I find this can be quicker but contact me for any help.
All items are carefully packaged to prevent breakage. However, if an item reaches you in a damaged condition, I will gladly exchange it for a replacement for a similar item of equal value. I do require photographs of the damaged item. The buyer is responsible for re-shipping a new item.
ALL INTERNATIONAL ORDERS ARE FINAL.
Please contact Laurie Rohner at Laurie Rohner Studio. Call: 336.258.2597 or use contact form promptly so that your concerns may be addressed as soon as possible. I want you to be happy with your purchase and enjoy my work!
ADDITIONAL POLICIES:
GIFTS If you're buying a gift for someone please keep in mind I wrap all my work in brown craft paper at no additional cost. If you would like a gift card enclosed with a message I am glad to do this, just let me know in the 'message to seller' when you check out. I can also ship direct to your gift recipient & add a little note so please write the message you want to be included in the 'message to seller' when you check out. You can also just email me the request at [email protected].
CUSTOM ORDERS
I love doing custom orders, at the present time I am accepting custom orders if I can fit them into my schedule.
Please contact me with your requests. Special orders are priced accordingly and cannot be returned or exchanged.
I can custom paint and custom make almost anything. If you saw something but it sold let me know. Contact me if you have any questions.
FEEDBACK I read all my feedback and would love some from you when you receive the item. This will assure me of receipt and your happiness. Many thanks. I always worry about my items when they are in the post so it would be nice to know if the package has reached you.
NOTE
My home and studio are smoke free environments.
I do have a Standard Poodle which loves to watch me work but Poodles are non-shedding and allergy free.
Thank you for visiting my studio and fairy shop.
Sellers Information:
Visit my WEB SITES:
http://laurierohner.com
http://whitefieldstudio.com
http://betweentheweeds.com
Laurie Rohner retains all copyrights on images.
Copyrights are not transferable with sale.